The last process time was over 12 minutes ago (at 10 Sep 22 UTC); the server is not processing games until the cause is found and games are given extra time.

Contact the Moderators
Learn how to contact the moderators and what information to include.

Contacting a mod/admin:

Why contact a mod/admin:

Mods can:

  • Reset your password.
  • Pause/Unpause/Draw games when a player is unavailable to vote.
  • Remove a missing player from a game.
  • Detect cheaters.
  • Ban/unban users, reset user/game invite codes, give/take points, change game settings like phase length, etc.

For these issues use the info below to send reports. For other issues such as bug reports, general questions, etc, you should go elsewhere (e.g. the forum or the bug reports section).

Where to send

What to send

Always try to have some clear reasons when contacting and do not mention it on the forum. In your report/email text you should include:

The best way to contact us is at Contact Us Directly! If you want to email us direction then always try to have some clear reasons when contacting and do not mention it on the forum. In your report/email text you should include:

  • If making a game request (e.g for a pause or unpause):
    • Please provide a link to your game or the game name (spelled correctly!)
    • Please explain why you need a pause, how long you need it for, and the urgency.
  • If reporting a cheater:
    • Links to the accounts of the players who you suspect.
    • Link(s) to any specific game(s) that raised your suspicions.

We will try to reply to you quickly, but be patient: investigations can take quite some time. If a week has gone by please feel free to follow up.